Advising government departments

 
 

Use 'Tell Us Once' to tell government departments

Man on the telephone

Tell Us Once is a service that lets you report a death to most government organisations in just one go. Saving you lots of time, effort and paperwork filling at a time when you need as much help as possible. When you register the death, the registrar will:

  • Tell you if the service is available in your area

  • Give you the phone number

  • Give you a unique reference number to use the Tell Us Once service online or by phone

Before you use Tell Us Once you’ll need the following details of the person who died:

  • Date of birth

  • National Insurance number

  • Driving licence number

  • Vehicle registration number

  • Passport number

  • Any benefits or entitlements they were getting, for example State Pension

  • Any local council services they were getting, for example Blue Badge

  • Their next of kin – name and address

  • Any surviving spouse or civil partner – name and address

  • The person or company dealing with their estate (property, belongings and money), known as their ‘executor’ or ‘administrator’

  • Any public sector or armed forces pension schemes they were getting or paying in to

The Tell Us Once service will then contact:

  • HM Revenue and Customs - to deal with personal tax (you need to contact HMRC separately for business taxes like VAT)

  • Department for Work and Pensions - to cancel benefits, for example Income Support

  • Passport Office - to cancel a British passport

  • Driver and Vehicle Licensing Agency - to cancel a driving licence and to remove the person as the keeper for up to five vehicles

  • The local council - to cancel Housing Benefit, Council Tax Benefit, a Blue Badge, tell council housing services and remove the person from the electoral register

  • Public sector or armed forces pension schemes - to stop pension payments

Contact Us

If you need us in an emergency your call will be answered by us personally – 24 hours a day, seven days a week.

 

Location

1-5 Balmoral Road, Kingsthorpe
Northampton NN2 6LA

Telephone: 01604 792284

The Village Funeral Home, Woodley Chase
Duston, Northampton NN5 6PS

Telephone: 01604 580077